Privacy & Cookies
Lewis & Wood respects your privacy and is committed to protecting your personal information.
Information we collect
We may collect personal information that you provide to us, including your name, email address, telephone number, billing and delivery address, and any information you provide when placing an order, requesting samples or contacting us.
We may also collect information relating to your purchase history and customer account, where applicable.
We also collect limited technical information when you visit our website, including your IP address, browser type and website usage data through cookies and similar technologies.
How we use your information
We use your information to:
- Process and fulfil orders and sample requests
- Respond to enquiries
- Provide customer support
- Improve our website and services
- Send marketing communications where you have chosen to receive them (you can unsubscribe at any time using the link in our emails)
- Help protect our website, prevent fraud and maintain security
- Comply with legal and regulatory obligations
Sharing information
We may share your information with trusted third-party service providers who help us operate our website, process payments, deliver products, provide website analytics, send marketing communications and support other business operations. These providers only process your information where necessary to provide their services and handle it in accordance with their own privacy policies and applicable data protection laws.
We do not sell your personal information.
Cookies
Our website uses cookies to help it function properly and to understand how visitors use the site.
Some cookies are essential for the operation of the website. Other cookies, such as analytics and performance cookies, will only be used with your consent.
You can manage your cookie preferences through our cookie banner or your browser settings.
Information Storage
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including meeting legal, accounting and regulatory requirements.
Keeping your information secure
We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
International transfers
As an international business, your personal information may be processed in the United Kingdom and other countries where our trusted service providers operate.
Children's privacy
Our website is not intended for children under the age of 13 and we do not knowingly collect personal information from children.
Your rights
Depending on where you live, you may have rights regarding your personal information under applicable privacy laws, including the right to access, correct or request deletion of your information.
Residents of certain US states, including California, may have additional privacy rights under applicable state privacy laws.
To exercise any of these rights, please contact us using the details below.
Contact us
If you have any questions about this policy or how we use your information, please contact: Lewis & Wood
Email: info@lewisandwood.com
Lewis & Wood Inc.
1065 Old Country Rd
Suite 211
Westbury
New York
11590
We may update this policy from time to time. Any changes will be published on this page.
Last updated: July 2026